Are you available to support us at upcoming blood drives in your area? Join us!
Purpose:
Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. You will hold a role called Blood Donor Ambassador as such you'll often be the first and last impression in a Donor's experience!
Responsibilities:
- Model excellent customer service warmly greeting and engage donors.
- Help with registration if needed.
- Field questions, answer or get answers, while creating a favorable impression of the blood donation process.
- Learn and share the Red Cross story, including the mission, vision, and values.
- Refresh the Hospitality Area and report possible adverse post-donation physical reactions to the Red Cross staff.
- Genuinely thank Donors for their contribution.
- You may be asked to set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds
- There may also be an opportunity to make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities.
Time Commitment:
Commit to at least one 5 hour shift per month, with the ability to do more of course! Blood Drives are generally held on weekdays Monday-Friday(s) with the occasional Saturday/Sunday(s) between the hours 8 am - 7 pm. You can schedule yourself for Blood Drive service at times/dates/places convenient for you.
Apply at redcross.org/volunteertoday
